A statement from Simon & Sharron (13th March 2020)
Hi to one and all,
In these uncertain times, it’s inevitable for all of us to be concerned about whether your wedding or event plans are going ahead or will you need to postpone or cancel.
For Wirral Table and Chair Hire Ltd, our focus is our family, friends and of course our fabulous customers and the venues we work closely with. We had just shy of 200 confirmed outstanding bookings during 2020 and the vast majority are for couple’s weddings, whether booked directly with us or via the venues or other suppliers in the industry that we have the privilege to work alongside. We continue to see a fair amount of comments from concerned couples across social media platforms and email. A wide range of potential hurdles to overcome such as insurance cover being in place or even obtainable, will the event be allowed to go ahead at the chosen venue or whether booked suppliers will remain in business during possible lean times going forward. We are indeed in uncharted waters and we don't know how choppy these will become, however from our own perspective we wanted to ease any potential concerns and document where we stand as a supplier to our valued customers - past, present and in the future.
We started our little Company 10 years ago. The business model and our steadfast desire during this time has to always be self-financing. In basic terms, we have consistently re-invested back into the business. We’ve worked damn hard to achieve this. Every single item we stock is paid for as well as our own storage unit. It’s just the two of us as Directors although our two teenage kids are now able to help Mum & Dad grow the business going forward. We’ve purposefully kept the Company lean & mean with absolute minimal overhead - we are experienced and old enough to appreciate life can be full of challenges. Learning from those dark days is what makes you stronger as a person!
As a result, all future bookings with us are completely safe, secure and you have nothing at all to fear. After being let down in August last year from a wedding couple that remains unpaid to this day, we changed our payment terms (for weddings only) to request a £50 deposit at the time of booking, but the balance is only due three days before we deliver - these have recently become our standard terms and conditions. Garden parties require payment on delivery. We’ve always been transparent in how we run our Company. So if you find yourself in the unfortunate position where you have to postpone your event, that’s not a problem for us. We’ll work with you to move your order to the new date. If the new date is already fully booked, we will advise you immediately and even provide you with recommendations of alternative suppliers in the unlikely situation where we cannot assist you ourselves. If your event is cancelled entirely and you’ve paid us the £50 deposit or in full, as some couples like to do so, that’s absolutely fine too. We will return your payment in full on first demand. We know that the last thing you want is to disrupt your own event due to circumstances beyond your control and then worry about the potential consequences, both emotionally and financially. We will continue to liaise and work along side you to ensure your special day remains “special”. This is not solely limited to our wedding couples, but to every customer we have the honour to supply our equipment to.
You have entrusted us to supply our beautiful products for your event - it's of paramount importance to us that we support you in return and that we won’t let you down. We are here if you need our support. Stay safe.
Simon & Sharron
Wirral Table and Chair Hire Ltd
Simon & Sharron are the husband and wife owners of the Company.
We provide 5ft & 6ft round tables, 6ft & 8ft trestles tables, tall poseur tables, event lighting and an expanding range of chair designs to our customer base in Wirral, Cheshire and Liverpool areas.
Professional, dedicated, flexible, competitive.......
© 2020 Wirral Table and Chair Hire Limited
Address : 32 Abbey Road, West Kirby, Wirral CH48 7EP
Email : email@example.com
Telephone : 0151 625 8433 Mobile : 07783 950563 (Simon) or 07963 766558 (Sharron)
Wirral Table and Chair Hire Ltd is registered in England and Wales with Company Number 07383850.
VAT Number : 337797351